At Hevvy ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website (https://hevvy.tech), and services (collectively, the "Services"). By accessing or using our Services, you consent to the practices described in this Privacy Policy.
Information Collection
We collect information that you provide directly to us when you register for an account, list equipment, make purchases, communicate with other users, or otherwise interact with our Services. This information may include your name, email address, phone number, company information, postal address, financial information, and any other information you choose to provide.
When you list equipment on our platform, we collect detailed information about the machinery, including but not limited to make, model, year, condition, maintenance history, specifications, photographs, and pricing information. This information is essential for providing our core services and ensuring transparency in the marketplace.
Additionally, we automatically collect certain information about your device when you access our Services, including your IP address, browser type, operating system, mobile device identifiers, and usage patterns. We use cookies and similar tracking technologies to enhance your experience and collect usage data that helps us improve our Services.
Use of Information
We use the information we collect to operate, maintain, and improve our Services. This includes facilitating transactions between buyers and sellers, verifying equipment listings, providing market insights and analytics, processing payments, and communicating with you about your account and our Services. We analyze user behavior and equipment data to generate market intelligence, pricing trends, and other valuable insights that benefit our community.
Your information helps us personalize your experience, recommend relevant equipment, and connect you with potential buyers or sellers. We use aggregated and anonymized data to conduct market research, analyze industry trends, and develop new features and services that enhance the value we provide to our users.
We may also use your information to send you important updates about our Services, marketing communications (subject to your preferences), and other information that may be of interest to you. You can opt out of marketing communications at any time while continuing to receive essential service-related communications.
Information Sharing and Disclosure
We understand the sensitive nature of business transactions in the heavy equipment industry and maintain strict controls over information sharing. We share your information only in specific circumstances and with your consent where required. This may include sharing necessary information with other users to facilitate transactions, with service providers who assist in our operations, or as required by law.
Our service providers are bound by confidentiality obligations and may only use your information to perform services on our behalf. These providers assist with payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. We regularly review their privacy practices to ensure they meet our high standards.
We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for industry analysis, demographic profiling, and other purposes. This information helps us understand market trends and improve our Services while protecting individual privacy.
Data Security
We implement comprehensive security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption of data in transit and at rest, secure access controls, regular security assessments, and employee training on privacy and security best practices.
Our platform undergoes regular security audits and penetration testing to identify and address potential vulnerabilities. We maintain incident response plans and promptly notify affected users in the unlikely event of a data breach, as required by applicable laws.
While we take these precautions seriously, no method of transmission over the Internet or electronic storage is 100% secure. We encourage users to take steps to protect their accounts, such as using strong passwords and enabling two-factor authentication when available.
Your Rights and Choices
You have certain rights regarding your personal information, including the right to access, correct, or delete your data. You can update most of your account information directly through our platform. For other requests, including data deletion or portability, please contact our privacy team at contact@hevvy.tech.
If you are located in certain jurisdictions, you may have additional rights under applicable privacy laws, such as the European Union's General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA). We honor these rights regardless of your location and strive to provide the same high level of privacy protection to all users.
You can control cookies and tracking technologies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our Services. We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place.
International Data Transfers
Our Services are hosted and operated in multiple jurisdictions to serve our global user base. If you are located outside of these jurisdictions, your information may be transferred to and processed in countries with different data protection laws. By using our Services, you consent to the transfer of your information to these countries.
We implement appropriate safeguards, such as standard contractual clauses and data processing agreements, to ensure that your information receives an adequate level of protection in the jurisdictions in which we process it. These measures are regularly reviewed and updated to reflect changes in privacy laws and best practices.
Children's Privacy
Our Services are not directed to children under the age of 18, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information from our records.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last updated" date at the top of this policy.
Your continued use of our Services after any changes to this Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or our privacy practices, please contact our Privacy Team at:
We are committed to addressing any privacy concerns you may have and will respond to your inquiry as quickly as possible.